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Account Level Filtering cPanel lets you filter all email for an entire domain. This can be...
Auto RespondersThis feature can be configured to automatically send response messages. This can be useful when...
BoxTrapperBoxTrapper functions as a spam filter for email addresses. The filter works through...
Can I change MX record(s) for a domain?There are couple of scenarios involving MX records. 1. You want all emails for your domain to go...
Email AuthenticationTo combat spam, or unwanted email, cPanel’s email authentication features attempt to provide...
Email Delivery RouteThis feature shows the specific path that will be taken by an outgoing message, which can be...
ForwardersThis feature allows a copy of any email sent to one address to be forwarded to another address....
How can I check my email through my web browser (webmail)?To access webmail goto: http://www.your_domain.com/mail or http://www.your_domain.com/webmailor...
How do I check why my mailbox is taking so much space? How do I remove unwanted emails from it?You can login to your mailbox (email account) via webmail at this address:...
How do I create an Email account?To add a new email address: Enter the email address to be created in the Email field....
How do I reduce the SPAM? I am receiving too much spam (unsolicited emails).1. First thing you need to do is remove catchall email for your domain. Please create proper...
How do I setup an email auto responder?1. Login to your control panel (http://www.your_domain.com:2082) 2. Select "Setup...
How many emails can I send?You are allowed to send maximum of 1000 emails/hour from your account. This is a safe limit to...
How much email am I allowed to store?The amount of email you store on your account is counted against your overall storage quota. To...
I am not receiving new emails?Please login to your control panel (at http://yourdomain/cpanel) and make sure 1) Your email...
I am unable to send and receive email?If you are unable to both send and receive email, please open a support ticket and provide us...
I am unable to send mail through my mail (SMTP) server?This usually indicates that there is a network problem on your end or your ISP (internet...
MX EntryThis feature allows you to change the domain to which mail is delivered, allowing one domain’s...
My ISP blocks port 25 but I want to use SMTP on my hosting server. What other port to use?You can use smtp port 26. For example in MS Outlook in the advanced settings, change the...
Someone using my email (domain) to send bulk mail (spam)? I am getting a lot of returned emails.This is called "collateral spam" and is mostly used these days by spammers. This is normal....
User Level FilteringcPanel lets you filter email sent to a specific user’s address. This can be useful for...
WebmailWebmail allows you to access your email accounts through a web browser such as Firefox,...
What is an email auto responder?Email auto responders will automatically send a customized auto response (that you compose) to...
What is an Email POP account?You configure a "private" email account for one or many users who will be receiving and sending...
What is email forwarding?Email forwarding is a feature, which forwards an email that originated from your domain, to...
