I am unable to send and receive email?

If you are unable to both send and receive email, please open a support ticket and provide us more details:

1) How you are trying to send/receive email? Outlook? Webmail?

2) Which email client software you are using?

3) What is the error message?

4) And steps to reproduce the problem?

5) Including an email account login/password so we can test it from here.

6) Your computer IP by visiting www.myipaddress.com

Please submit this info in a support ticket and your issue can be resolved quickly.

Was this answer helpful?

 Print this Article

Also Read

Forwarders

This feature allows a copy of any email sent to one address to be forwarded to another address....

What is email forwarding?

Email forwarding is a feature, which forwards an email that originated from your domain, to...

How do I setup an email auto responder?

1. Login to your control panel (http://www.your_domain.com:2082) 2. Select "Setup...

How much email am I allowed to store?

The amount of email you store on your account is counted against your overall storage quota. To...

My ISP blocks port 25 but I want to use SMTP on my hosting server. What other port to use?

You can use smtp port 26. For example in MS Outlook in the advanced settings, change the...