Email Delivery Route

This feature shows the specific path that will be taken by an outgoing message, which can be useful for locating problems with email delivery.

Test a Delivery Route

To see your mail delivery route:

  1. Key-in the desired email address.
  2. Click Show Route.

The resulting screen will show the delivery route from web server to server. Under the Legend heading appear four icons with their corresponding meanings. The icons will show you what error, filter, destination or local mailbox was encountered while your email was en route.

Was this answer helpful?

 Print this Article

Also Read

My ISP blocks port 25 but I want to use SMTP on my hosting server. What other port to use?

You can use smtp port 26. For example in MS Outlook in the advanced settings, change the...

What is email forwarding?

Email forwarding is a feature, which forwards an email that originated from your domain, to...

Account Level Filtering

Account Level Filtering cPanel lets you filter all email for an entire domain. This can be...

Email Authentication

To combat spam, or unwanted email, cPanel’s email authentication features attempt to provide...

I am not receiving new emails?

Please login to your control panel (at http://yourdomain/cpanel) and make sure 1) Your email...